Are you a highly organized, energetic and enthusiastic people-person? Do you love engaging with the public and being an ambassador for nature and education? We are looking for a Centre Manager to join our staff team of super heroes to manage the general operations of Allan Brooks Nature Centre.
The Allan Brooks Nature Centre’s (ABNC) mission is to increase public awareness, appreciation and stewardship of nature in the Okanagan by providing firsthand opportunities to see and learn of the Okanagan’s unique and diverse natural history, information programs & displays, and showcasing its natural areas and features, as well as the heritage of the person Allan C. Brooks. To learn more about Allan Brooks Nature Centre, visit ABNC website: www.abnc.ca
Reporting to the Board of Directors, the Centre Manager is responsible for successfully managing and leading the ABNC’s entire operations ensuring the safe, efficient and positive running of the organization in order to support the accomplishment of ABNC’s mission and objectives. The focus of the position will include fundraising and fund sourcing, public relations and community outreach, staff leadership, financial and administrative management, overseeing effective marketing strategy of ABNC as well as the successful delivery of dynamic and interactive educational programs and exhibits, and delivering value to every stakeholder.
Key Responsibilities include:
Financial, Administrative, HR & Board Support
- Implement, manage and ensure compliance with governance policies and procedures that have been established by the Board of Directors. Consults with the Board on opportunities, challenges and situations affecting the organization.
- Attend ABNC Board and Annual General Membership Meetings and assist when requested in the organization of board meetings such as scheduling, drafting agendas, compiling minutes as needed.
- In collaboration with department staff, report program outcomes/accomplishments and results to the Board and relevant stakeholders.
- Provide financial and/or operations information in preparation for annual report and board reports. Ensure that fiscal reports are appropriate for legal requirements and for funding partners.
- Maintain employee files, monitor and approve payroll, facilitate reimbursement of volunteer and staff expense claims; work closely with the Bookkeeper to monitor receipts, expenditures and cash flow; report to the Board monthly.
- Compile documentation and ensure all hours and costs have been allocated for projects appropriately.
- Perform data entry and analysis functions; answer inquiries, draft, review and revise documents, correspondence and reports including formatting, proofreading and designing document layouts.
- Manage, lead, develop, hire and retain staff. Create an effective work environment where ideas are shared, collaboration occurs and results are obtained.
- In collaboration with the HR Committee, provide all staff with annual performance evaluations and performance improvement plans, as required.
- Participate on several Board committees as required. Provide and facilitate flow of information between Board, Committees, staff and volunteers.
As Manager and part of the ABNC staff team, contribute collectively to supporting operational needs of the organization. This includes answering phones, covering the front desk, participating in various fundraising events, program activities and awareness campaigns.
- Build and maintain excellent working relationships with the Board, staff, volunteers, members, visitors, sponsors, the community and general public, government and media, maintaining ABNC’s reputation and commitment to service.
- Oversee and provide leadership and management of day-to-day office Centre operations. Delegate projects and tasks as appropriate (in collaboration with core staff) to summer staff and volunteers.
- Be alert to potential issues and opportunities that may affect the Centre and ensure that proactive actions are taken.
- Implement the strategic plan, monitor set objectives, and ensure goals are met.
- Identify, develop and implement new and improved policies, establish standards, and procedures in order to support and improve efficiency and accommodate ABNC’s operational functions.
- Primary resource for matters related to licenses, warranties, registrations, insurance, office automation, information systems or equipment problems and liaises with contractors and suppliers to resolve problems.
- Ensure that staff and volunteers work in a safe, healthy, and supportive environment in accordance with WorkSafe BC Standards, ABNC’s policies and mission.
- Assist the Building & Grounds Committee as necessary in coordinating specific buildings & grounds activities, improvements and repairs.
Fund Development, Fundraising, Public Relations & Community Outreach
- Lead fund development initiatives including grant opportunities as well as seek and engage donors, supporters, sponsors and other stakeholders through directed campaigns, partnerships and events.
- Research potential sources of funds for new and existing programs and inform the Board for decision to apply and for inclusion in Centre’s planning process.
- Act as ABNC representative to other community organizations. Improve collaboration and communication between ABNC and partners such as OCCP, government agencies such as the City and Regional Districts, contractors, volunteers, Naturalist clubs, other non-profit organizations, and the community.
- Maintain and build relationships to identify and acquire sources of funding for the Centre.
- Deliver public speaking presentations and live media interviews as required.
- In collaboration with the Board Committee, develop media and marketing strategies for ABNC events, programs, and campaigns.
Work Term: Full-time (35 hours/week, 30 minute unpaid lunch) to accommodate Centre Operations with flexibility to work weekends and evenings for special events as needed.
Qualifications, Abilities and requirements:
- Post-secondary diploma/degree in Business Management or similar plus several years of progressive experience in the non-profit sector. Equivalent work experience may be considered.
- Knowledge, understanding and experience working within non-profit, tourism, educational or customer focused organizations is an asset.
- Collaborative leadership and team-oriented work style; able to train, supervise, mentor, motivate, inspire and engage a diverse group of staff and volunteers.
- Excellent communication, interpersonal, conflict resolution and relationship building skills.
- Confident public speaking and presentation skills for emceeing public events and media interviews.
- Exceptional customer service focus with ability to engage the public.
- Strong computer skills, MS Office, database management and record keeping skills.
- Self-directed, highly organized with strong coordination skills. Ability to multi-task, prioritize, problem solve, work well under pressure and adapt quickly to changing priorities.
- Analytical with an aptitude for interpreting financial information with high attention to detail, good spelling, grammar and proofreading.
- Knowledge of local nature, animals and ecosystems is an asset
- Flexibility and willingness to adjust hours to accommodate the needs of the role and ABNC program scheduling needs.
- Passionate about nature, education and working with a great group of people while having fun!
The position requires candidates to:
- provide a Criminal Records Check (since you will be working around children and with vulnerable populations)
- have a valid BC Driver’s License and be willing to provide a driver’s abstract for review
- have or willing to obtain Occupational First Aid Level 1 (or acceptable equivalent)
How to apply:
Please apply by emailing your resume and cover letter to the attention of Stacey Davidson, HR Director at: [email protected]. Please DO NOT apply in-person at the Centre (the Centre is closed for the winter).
The position will start March 15th or sooner if possible and the posting will remain open until filled. Applications will be reviewed as received and interviews will be held accordingly.
Please state “Manager” in your email subject line.
Thank you in advance for your interest – we will do our best to reply to all applicants; however, in the event of a high number of applications only short-listed candidates will be contacted.