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Network Admin & Client Services – F/T – Ottawa, ON *Newly REVISED Sept 15

Are you a highly organized, IT networking-whiz who loves providing exceptional customer service by determining and resolving customer’s issues in a high-tech, dynamic business environment? Do you enjoy crafting next-gen IT solutions and administering complex networks? If so, then this opportunity could be the ideal fit for YOU!

Our aviation software client is seeking an efficient, resourceful, customer-focused, IT-technical Network Admin/Client Service Rep to join their Ottawa team on a Full-Time Permanent basis. Headquartered in Kelowna, BC, our client has expanded to open a third office located in Ottawa, Ontario.

 What’s involved on any given day:

  • Provide technical assistance and end-to-end system support to clients worldwide.
  • Respond to queries by phone, email, and occasionally on-site.
  • Assist clients in all aspects of Latitude/SKYTRAC Systems service offerings.
  • Assist the Network Manager with administration and support of the network.
  • Management of users, mapping of network drives, multi-domain AD management, adding L2 network segments, MPLS work, Firewall changes, configuration of network switches and multi-location user support
  • Maintain technical internal and external documentation.
  • Provide end-user training as required.
  • Work closely with the Network Manager, Sales Representatives and liaise with Engineering and Finance groups.
  • Take on additional Client Services related projects as assigned

The perks:

  • Competitive pay with strong career growth potential
  • Paid professional development and position related education opportunities
  • Work in a professional team environment
  • Free parking
  • 50/50 Medical Benefits (after completion of probationary period)
  • Employee Assistance Plan
  • Up to 10% wage bonus
  • 2 weeks vacation (with opportunity to earn additional time off)

The ideal candidate will have/be:

  • A Technical designation in IT/Computer Science with a strong business aptitude
  • 3 to 5 years of experience in a help desk or similar role preferred
  • Must have ADVANCED level English skills in both speaking and writing
  • Experience in Microsoft applications (Exchange, Office, Windows OS, Server OS and Active Directory/Exchange)
  • Experienced in Networking (Layer 2 / 3), switching, routers, BGP, Firewalls and VPN technologies
  • Experienced in VOIP / IP telephony systems
  • Experience in Linux systems / mail systems.
  • An aptitude to quickly learn new platforms and absorb hardware and software product knowledge
  • Excellent analytical, problem solving and research skills, able to find a logical path to solving problems
  • A proficient reader and writer of technical documentation
  • Able to coordinate cross-functional resources to resolve technical customer issues
  • The ability to prioritize, multitask, and work under pressure
  • A self-starter and able to work effectively within a team in a fast-paced environment

If this describes you, please apply with a resume AND COVER LETTER (in PDF or Word format) explaining why you would be a good fit for this role, and please INDICATE SALARY EXPECTATIONS to [email protected].

Applications will be reviewed as they are received and interviews will be conducted accordingly.  This position is available to start ASAP.  Please use “Network Admin – Ottawa” in the email subject title.

This is NOT a work from home position. The position requires you to work in our client’s office in Ottawa. Some travel, weekend work and on-call support will be required.  Working hours are 5am to 1pm.  1 week (or two) of training will be provided at our client’s Kelowna head office location.

No phone calls or agencies please. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Accounting Clerk - F/T – Kelowna, BC - Position FILLED September 2020

Do you have strong bookkeeping and accounting software skills? Do you enjoy working with people and numbers? Do you have excellent communication skills and like working in a professional, small team environment? If so, then this opportunity could be the ideal fit for YOU!

Our Kelowna based technology client is seeking a full time, permanent Accounting Clerk.

What’s involved on any given day:

  • Perform accounts payable functions including:
    • Processing and paying invoices;
    • Inventory transfers and receipting against PO’s;
  • Process all government tax remittances.
  • Complete daily cash reports, weekly cash preview reports and assist in the weekly cash forecasting process.
  • Complete month-end expenses and assist with accruals.
  • General accounting support functions, including reconciliations, monthly financial reporting, journal entries, cash management, and data entry.
  • Cross-training to provide holiday coverage for AR, cash receipting, and bank reconciliations when required.
  • Assist with general office administration support functions such as maintaining office supplies, event planning, ordering and stocking supplies and any ad hoc tasks, if required.

The perks:

  • Work in a professional and exciting team environment
  • Free parking, close to transit
  • Paid professional development and position related education opportunities
  • 50/50 Medical Benefits (after completion of probationary period)
  • Employee Assistance Plan
  • Up to 10% wage bonus
  • 2 weeks vacation (with opportunity for one week during Christmas closure)
  • Office events and activities

The ideal candidate will:

  • Have an Accounting or Bookkeeping certificate or diploma and several years of experience in bookkeeping/accounting support, particularly Accounts Payable.
  • An aptitude for working with numbers and the ability to interpret financial and other information, and experienced in general office procedures.
  • Be self-motivated and a quick learner with a thirst for technology and learning new platforms who is excited to expand their knowledge.
  • Comfortable in a paperless environment.
  • Be customer service focused, with excellent communication and interpersonal skills, and the ability to work effectively within a team in a fast-paced, deadline-oriented environment.
  • Be detail-focused in their work with a high degree of accuracy, good proofreading, coordination and organizational abilities.
  • Have high integrity and strong work ethic.
  • Have strong English skills both written and spoken.
  • Must have strong analytical and problem solving skills.
  • Knowledge and experience in the use of MS Office with excellent Excel skills.
  • Experience with Microsoft NAV or other ERP systems is an asset.

If this describes you, please apply with a resume and cover letter (in PDF or Word format) explaining why you would be a good fit for this role and please include salary expectations to [email protected].

Applications will be reviewed as they are received and interviews will be conducted accordingly.  This position is available to start ASAP.  Please use “Accounting Clerk” in the email subject title.

This is NOT a work from home position. The position does require you to work in our client’s office Monday to Friday, 8 to 5pm.

No phone calls or agencies please. We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Accountant (Public Practice) - CLOSED - August 2020
Executive Director – F/T - Vernon, BC - Position FILLED April 2020
Digital Media Marketing Assistant - Vernon, BC - Position FILLED June 2020
Intermediate Accounting Technician – Kelowna, BC - CLOSED May 2020
Accountant – Kelowna, BC - Position FILLED Feb 2020
Centre Manager – F/T– Vernon, BC - Position FILLED Feb 2020

Are you a highly organized, energetic and enthusiastic people-person?  Do you love engaging with the public and being an ambassador for nature and education?  We are looking for a Centre Manager to join our staff team of super heroes to manage the general operations of Allan Brooks Nature Centre. 

The Allan Brooks Nature Centre’s (ABNC) mission is to increase public awareness, appreciation and stewardship of nature in the Okanagan by providing firsthand opportunities to see and learn of the Okanagan’s unique and diverse natural history, information programs & displays, and showcasing its natural areas and features, as well as the heritage of the person Allan C. Brooks.  To learn more about Allan Brooks Nature Centre, visit ABNC website: www.abnc.ca

Reporting to the Board of Directors, the Centre Manager is responsible for successfully managing and leading the ABNC’s entire operations ensuring the safe, efficient and positive running of the organization in order to support the accomplishment of ABNC’s mission and objectives. The focus of the position will include fundraising and fund sourcing, public relations and community outreach, staff leadership, financial and administrative management, overseeing effective marketing strategy of ABNC as well as the successful delivery of dynamic and interactive educational programs and exhibits, and delivering value to every stakeholder.  

Key Responsibilities include:

Financial, Administrative, HR & Board Support

  • Implement, manage and ensure compliance with governance policies and procedures that have been established by the Board of Directors. Consults with the Board on opportunities, challenges and situations affecting the organization.
  • Attend ABNC Board and Annual General Membership Meetings and assist when requested in the organization of board meetings such as scheduling, drafting agendas, compiling minutes as needed. 
  • In collaboration with department staff, report program outcomes/accomplishments and results to the Board and relevant stakeholders. 
  • Provide financial and/or operations information in preparation for annual report and board reports. Ensure that fiscal reports are appropriate for legal requirements and for funding partners. 
  • Maintain employee files, monitor and approve payroll, facilitate reimbursement of volunteer and staff expense claims; work closely with the Bookkeeper to monitor receipts, expenditures and cash flow; report to the Board monthly.
  • Compile documentation and ensure all hours and costs have been allocated for projects appropriately.
  • Perform data entry and analysis functions; answer inquiries, draft, review and revise documents, correspondence and reports including formatting, proofreading and designing document layouts.
  • Manage, lead, develop, hire and retain staff. Create an effective work environment where ideas are shared, collaboration occurs and results are obtained.
  • In collaboration with the HR Committee, provide all staff with annual performance evaluations and performance improvement plans, as required.
  • Participate on several Board committees as required. Provide and facilitate flow of information between Board, Committees, staff and volunteers. 

 

  • Operational
    As Manager and part of the ABNC staff team, contribute collectively to supporting operational needs of the organization. This includes answering phones, covering the front desk, participating in various fundraising events, program activities and awareness campaigns.
  • Build and maintain excellent working relationships with the Board, staff, volunteers, members, visitors, sponsors, the community and general public, government and media, maintaining ABNC’s reputation and commitment to service.
  • Oversee and provide leadership and management of day-to-day office Centre operations. Delegate projects and tasks as appropriate (in collaboration with core staff) to summer staff and volunteers. 
  • Be alert to potential issues and opportunities that may affect the Centre and ensure that proactive actions are taken.
  • Implement the strategic plan, monitor set objectives, and ensure goals are met. 
  • Identify, develop and implement new and improved policies, establish standards, and procedures in order to support and improve efficiency and accommodate ABNC’s operational functions. 
  • Primary resource for matters related to licenses, warranties, registrations, insurance, office automation, information systems or equipment problems and liaises with contractors and suppliers to resolve problems.
  • Ensure that staff and volunteers work in a safe, healthy, and supportive environment in accordance with WorkSafe BC Standards, ABNC’s policies and mission.
  • Assist the Building & Grounds Committee as necessary in coordinating specific buildings & grounds activities, improvements and repairs.

 

Fund Development, Fundraising, Public Relations & Community Outreach

  • Lead fund development initiatives including grant opportunities as well as seek and engage donors, supporters, sponsors and other stakeholders through directed campaigns, partnerships and events.
  • Research potential sources of funds for new and existing programs and inform the Board for decision to apply and for inclusion in Centre’s planning process.
  • Act as ABNC representative to other community organizations. Improve collaboration and communication between ABNC and partners such as OCCP, government agencies such as the City and Regional Districts, contractors, volunteers, Naturalist clubs, other non-profit organizations, and the community.
  • Maintain and build relationships to identify and acquire sources of funding for the Centre.
  • Deliver public speaking presentations and live media interviews as required. 
  • In collaboration with the Board Committee, develop media and marketing strategies for ABNC events, programs, and campaigns.

Work Term: Full-time (35 hours/week, 30 minute unpaid lunch) to accommodate Centre Operations with flexibility to work weekends and evenings for special events as needed.

Salary: $45,000
 
Qualifications, Abilities and requirements:

  • Post-secondary diploma/degree in Business Management or similar plus several years of progressive experience in the non-profit sector. Equivalent work experience may be considered.
  • Knowledge, understanding and experience working within non-profit, tourism, educational or customer focused organizations is an asset.
  • Collaborative leadership and team-oriented work style; able to train, supervise, mentor, motivate, inspire and engage a diverse group of staff and volunteers. 
  • Excellent communication, interpersonal, conflict resolution and relationship building skills.
  • Confident public speaking and presentation skills for emceeing public events and media interviews.
  • Exceptional customer service focus with ability to engage the public.
  • Strong computer skills, MS Office, database management and record keeping skills. 
  • Self-directed, highly organized with strong coordination skills.  Ability to multi-task, prioritize, problem solve, work well under pressure and adapt quickly to changing priorities.
  • Analytical with an aptitude for interpreting financial information with high attention to detail, good spelling, grammar and proofreading.
  • Knowledge of local nature, animals and ecosystems is an asset
  • Flexibility and willingness to adjust hours to accommodate the needs of the role and ABNC program scheduling needs.
  • Passionate about nature, education and working with a great group of people while having fun!


The position requires candidates to:

  • provide a Criminal Records Check (since you will be working around children and with vulnerable populations)
  • have a valid BC Driver’s License and be willing to provide a driver’s abstract for review
  • have or willing to obtain Occupational First Aid Level 1 (or acceptable equivalent)

 
How to apply:

Please apply by emailing your resume and cover letter to the attention of Stacey Davidson, HR Director at: [email protected]Please DO NOT apply in-person at the Centre (the Centre is closed for the winter).  

 

The position will start March 15th or sooner if possible and the posting will remain open until filled. Applications will be reviewed as received and interviews will be held accordingly.

Please state “Manager” in your email subject line.

 

Thank you in advance for your interest – we will do our best to reply to all applicants; however, in the event of a high number of applications only short-listed candidates will be contacted.

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